ParkRide Planner Privacy Policy

Effective date: 10 June 2026

ParkRide Planner is an independent iOS app for checking supported NSW Park&Ride availability and related planning information. This policy explains what information the app and backend use.

Information used by the app

The app stores favourites, display preferences, alert schedules, snooze state, and Supporter entitlement state on your device.

If you choose to share your location, the app uses it on device to sort parking options by distance. Your device location is not sent to the ParkRide Planner backend.

Information sent to the backend

The app requests parking availability, history, typical patterns, Plan results, service notices, and related data from the ParkRide Planner backend. Like most web services, the backend and its hosting provider may process ordinary request metadata such as IP address, request time, URL, and user agent for delivery, security, logging, and operations.

If you enable alerts or Live Activity updates, the app sends an installation identifier, Apple Push Notification service token or ActivityKit push token, selected parking locations, selected weekdays, alert time windows, repeat interval, and snooze state. This information is used to send requested notifications and Live Activity updates.

Purchases

Supporter subscriptions are handled by Apple using StoreKit. ParkRide Planner reads StoreKit entitlement state to unlock supported app features. The current app does not run its own payment processing.

Tracking and advertising

ParkRide Planner does not show third-party advertising and does not track you across apps or websites.

Data sources

ParkRide Planner uses Transport for NSW Open Data through a backend proxy. Parking availability can lag actual conditions and should be treated as guidance. ParkRide Planner is not an official Transport for NSW app and is not endorsed by Transport for NSW.

Retention

Alert registration data is kept while alerts or Live Activity updates are enabled or until it is replaced by a newer registration. Notification delivery events and backend operational events are retained for a limited period for deduplication, reliability, and operations.

Contact

For privacy questions or support, email feedback@terryhur.com.